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Contact Us

“BOTANICA – Flowers, Balloons & Gifts” : Delighting discriminating customers on the web since 1995.

Do you have any questions or need more information? Do you have a special request or order or want to edit an order? Do you want to make a comment or discuss a special project or a wedding? Please call us directly at (888) 206-8378 or use one of the email addresses below to reach the appropriate department. We're always there to serve you and make your flower-sending experience a pleasure. Please also have a look at the Customer Service and About Us sections of this web site to get the answers to most of the questions about who we are and confidently placing an order with us.

Brick and Mortar Head Office and Store:

Botanica – Flowers, Balloons & Gifts

70-1866 rue Notre-Dame

Ancienne-Lorette, Quebec G2E 3C8


Phone : 418-864-4424

Toll free : 1-888-206-8378

La Solution Revee - Flowers, Balloons & Gifts

1810,Route des Rivieres, Door 306

Levis, Quebec  G7A 2P6

Phone: 418-831-2968

Fax: 418-831-6320

Spécialistes du Panier de Fruits

70-1866 Notre-Dame

Ancienne-Lorette, Quebec G2E 3C8

Phone : 418-864-7538

Web store : www.botanicadirect.com

Email :

  • Customer services: service@botanicadirect.com  

    For custom flower arrangement requests, general advice and to inform us about any change, problem or concern about your order. Use also this email address for questions about flowers in general, flower care, deliveries or any of our products and services.

  • Feedback, suggestions and comments: feedback@botanicadirect.com  

    Because we strive to continuously improve our product and services, because we want to offer you the best shopping experience possible and because we have an explicit commitment to offer you the best value, we’d love to hear about how we're doing. Good or bad. Use also this email address to submit website related feedback, questions and suggestions or to report a broken link or a typo.

  • Weddings: weddings@botanicadirect.com  

    We offer a full wedding service, giving couples to be stunning flowers for their special day. Use this email to enquire about our wedding services, book an appointment or get a proposal.

  • Business and Corporate Gifts: corporate.accounts@botanicadirect.com  

    Please use this email to get to the Corporate Accounts Department faster. This is also the email to use for bulk order enquiries (i.e. if you want to send flowers or customized corporate gifts to 100 destinations across the world as a thank you, flower or plant standing orders or subscriptions, corporate gifts or baskets or to open a corporate account.

  • Business Administration, Careers and Public Relations: Management@botanicadirect.com  

    Please use this email address to contact the management for administrative inquiries or to present new services or products to us. Use this email address to submit your resume or if you're a member of the press or PR and are looking for contact with our marketing team or looking for a case study.